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FAQ
  • How do I get started with customizing a machine?

    To begin the customization process, simply contact us through our website or customer service line. We will schedule a consultation to discuss your specific requirements and guide you through the options available for filling, capping, and labeling machines.
  • What is the warranty and service policy for your machines?

    We offer one year warranty on all our machines, covering parts and manufacturing defects. Our service policy includes support for troubleshooting, repairs, and parts replacement during the warranty period and beyond.
  • Can we request specific features or technologies in our machines?

    Absolutely! We encourage clients to share their specific needs or desired features, such as advanced sensors, automated controls, or energy-efficient technologies. Our engineering team will work to incorporate these elements into your customized machines.
  • What are the maintenance requirements for these machines?

    Regular maintenance is essential to keep the machines operating efficiently. We recommend routine checks on key components, regular cleaning, and periodic calibration. We also provide a detailed maintenance schedule and guidelines with every machine purchase.
  • What kind of support and training do you provide after purchase?

    We offer comprehensive support, including installation, setup, and training for your staff. Our team provides operational training to ensure that your team can efficiently use and maintain the machines. Additionally, we offer ongoing technical support and maintenance services.
  • Are your machines compatible with existing production lines?

    Yes, our machines are designed to integrate seamlessly with existing production lines. We assess your current setup and ensure that our machines can be customized for compatibility, minimizing disruption during installation.
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Abiding by the marketing concept of "Reputation First, Service Supreme, Quality Foremost," we continually promote new products, provide benefits to every customer, and offer comprehensive technological services and support to our users.

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Phone: +86-189-2891-8174
Email: wechupack@yeah.net
WhatsApp: +8618928918174
Add: 104 The Second Building, No.43 Haichong Road, Shiqi Town,Panyu District, Guangzhou City,China

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